Privacy Notice
This document covers how KDS Tools Ltd collects, uses, discloses, transfers and stores your personally identifiable data.
Who is the Registered Data Controller?
KDS Tools Ltd. West Burrowfields, Welwyn Garden City, Herts. AL7 4TW
Hereafter referred to as the "KDS Tools Ltd".
The Data Controller’s Representative
The KDS Tools Data Protection Officer acts as the Data Controller’s Representative.
What we Offer
The supply of Garage Equipment & Diagnostic Tools.
The Purposes for Processing your Personally Identifiable Data
KDS Tools Ltd is committed to protecting your personal identifiable data. This Privacy Notice, including the use of cookies relates, to its use of personal information it collects from you via:
Information which may be collected from You
KDS Tools Ltd collects your personal identifiable information in order to provide a better service to you. The information you give is stored with your account. Information about the services that you use and how you use them is also collected. When using KDS Tools Ltd website, information from cookies is used to improve your customer experience, including customised search results, spam and malware detection. KDS Tools Ltd may also collect device-specific information (such as your location and mobile telephone number) and log-in frequency information.
Categories of Personally Identifiable Data that are Processed Types/classes of information processed include:
Links to other websites
V related websites contain hyperlinks to websites operated by third parties who have their own privacy policies and related cookies. KDS Tools Ltd does not accept liability for the privacy practices of these third parties.
KDS Tools Ltd is committed to protecting the personally identifiable data you provide. When you share your information with KDS Tools Ltd there is a legal obligation for it to only use your data in line with data regulations.
Social Media
KDS Tools Ltd websites contain links and sharing buttons to third party social media websites e.g. Facebook and Twitter. These third parties may in turn serve you cookies.
KDS Tools Ltd is not responsible for the placement of these cookies. Please check the data privacy policy for the respective third party social media website for more information.
When you make contact with KDS Tools Ltd via social media channels certain personal data may be shared with KDS Tools Ltd about your online activities such as gender, interests and marital status depending on your profile settings. KDS Tools Ltd is not responsible for the personal information you share on your social media profiles and you are encouraged to familiarise yourself with the privacy settings of these sites.
Maintenance of Website
KDS Tools Ltd uses a third party service to help maintain the security and performance of its websites. To do this it processes the IP addresses of website visitors.
Online Reporting – Google Analytics
KDS Tools Ltd uses Google Analytics, a web analysis service from Google Inc. to collect information about how visitors use the websites. Google Analytics employs cookies that are stored on your computer in order to facilitate the analysis of your use of the websites. This in turn enables KDS Tools Ltd to make improvements to the websites based on your browsing activity. The information generated by these cookies is transmitted to Google’s location in the US and stored there. This information includes pages visited, frequency of visits and where visits have come to the site from. The cookies collect information in an anonymous format and also store the IP address of your computer which may be used to provide an approximate location of the visitor. For more information on the specific cookies placed on your device to facilitate the use of Google Analytics and what each individual cookie does, please view the Cookie Policy.
Online Advertising – Google Adwords
KDS Tools Ltd uses Google Adwords, an online advertising/remarketing tool from Google Inc. to place ads in Google search results and other websites which you may find of interest. To help KDS Tools Ltd track sales and other conversions from our advertisements, KDS Tools Ltd uses the conversion tracking feature provided by Google Adwords which places a cookie on your device when you click on one of the advertisements. KDS Tools Ltd is not responsible for the placement of these cookies. Google uses the information obtained from conversion cookies to compile statistics including the number of users who clicked on the ad and the pages then accessed by each user. Conversion cookies are only active for 30 days and cannot be used to identify any personal information.
Cookies
Use of Cookies on KDS Tools Ltd Websites
Cookies are small data files which are placed on the browser or hard drive of your computer. Cookies distinguish you from other users. This helps to provide you with a good experience when you browse the websites and also allows KDS Tools Ltd to improve its websites. It is important to appreciate that the service may not function properly if these cookies are disabled.
Persistent Cookies
KDS Tools Ltd uses persistent cookies on its websites to remember your account number which can then be automatically completed for you when you access the site. KDS Tools Ltd uses persistent cookies on its websites to store your browser settings for future visits. These are held for 1 year.
Session Cookies
Session cookies are used to identify your requests whilst you are logged into the website. This allows KDS Tools Ltd to provide functionality relevant to your login and improve your website experience.
KDS Tools Ltd uses session cookies throughout its websites which are essential to booking systems. Session cookies are used which store information related to your order to enable KDS Tools Ltd to assist you if you have a problem with your bookings.
Use of Cookies
KDS Tools Ltd uses the information obtained from your use of Cookies for the following purposes:
You may refuse to accept cookies. It may be possible to do this by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all Cookies “using the sliding selector. Search via the "Help" function may provide other options.
Deleting Cookies
You can delete cookies already stored on your computer, for example: in Internet Explorer you manually delete the Cookie file. Search via the “Help” function for other methods of deleting cookies.
IP Addresses
An "IP Address" (a number that is automatically assigned to the computer that you are using by your Internet Service Provider) may be identified and logged automatically in KDS Tools Ltd server log files whenever you access the services, along with the time of the visit and the page(s) that were visited. KDS Tools Ltd uses IP Addresses for purposes such as calculating usage levels of the services, helping diagnose server problems and administrating its services.
KDS Tools Ltd
Use of Information
MK Diagnostics processes your personal identifiable information:
Anonymous and Aggregate Information KDS Tools Ltd
Marketing Purposes: KDS Tools Ltd will only contact you for marketing purposes where you have given consent to do so. KDS Tools Ltd may personalise the message content based upon information you have previously provided and your use of any linked websites.
Social Media: Social Media communications such as: Facebook, Google, Instagram, Snapchat, Twitter etc. will be responded to based upon the information you have previously provided.
Transactional: KDS Tools Ltd will communicate with you in order to complete any transactional commitments.
Circumstances when KDS Tools Ltd may Release Your Information to Others
KDS Tools Ltd does not share your personal identifiable information with organisations outside contractual requirements unless one of the following applies:
All your personal identifiable data is processed by our staff in the UK, on secure, encrypted software. No third parties have access to your data unless there is a lawful basis to do so.
Duration for which KDS Tools Ltd will keep your Personal Identifiable Data
KDS Tools Ltd holds your personal identifiable data on its systems for as long as is necessary relevant to the transactional, tax and legal obligations and marketing interests consented by you.
Specific details of KDS Tools Ltd Data Retention Policy can be obtained from KDS Tools Ltd data Protection Officer.
Data Security
KDS Tools Ltd protects your personal identifiable data from unauthorised access, disclosure or amendments that it holds, including:
Unfortunately, the transmission of information via the internet is not completely secure. Although KDS Tools Ltd does its best to protect your personal data, it cannot guarantee the security of your data whilst it is transmitted to its site; any transmission is at your own risk. Once in receipt of your information, KDS Tools Ltd will use procedures and security measures to prevent unauthorised access.
Your Rights
You have the right to obtain a copy of your personal identifiable data that is processed by KDS Tools Ltd and know the reasons why it processes your data. Upon receipt of a written request made to KDS Tools Ltd Data Protection Officer can normally expect a response within one month of the requested data. (Should there be a requirement for an extension of the original one month limit you will be written to with the reasons for any delay). Please note confirmation of a requester’s identity will be essential prior to any release of data being authorised.
If KDS Tools Ltd holds personal identifiable data about you, it will:
The Right to Rectification
You have the right to have any inaccuracies in your personal identifiable data which is stored and processed by KDS Tools Ltd to be rectified.
The Right to be Forgotten
Under certain circumstances you may request that personal identifiable data is erased.
The Right to Restriction of Processing
Under certain specific circumstances you may have the right to prevent the processing of some personal identifiable data.
The Right to Notification
Under certain circumstances, KDS Tools Ltd has a duty to ensure you are notified of how any intended change of processing of your data may take place which differs to that which you consented for.
The Right to Data Portability
Under certain circumstance you have the right to see and have transferred your personal identifiable data in a commonly used and machine-readable format to another Data Controller.
The Right to Appropriate Decision Making
You have the right not to have decisions made solely from automated processing. In the event that automated processing is used, please contact KDS Tools Ltd Data Protection Officer to obtain an explanation from for the outcome of any automated processing.
Consent
KDS Tools Ltd asks for your consent as a way of ensuring that the personal identifiable data is processed on your behalf lawfully and you are marketed to appropriately. You have the right to withdraw consent at any time.
Consent to this Privacy Notice is implicit in your use of KDS Tools Ltd products and services.
Complaints
You have the right to lodge a complaint regarding the use of your personal identifiable data. In the initial instance please email KDS Tools Ltd Data Protection Officer who will investigate the matter and keep you informed of the investigation progress.
If you are not satisfied with the outcome of the internal investigation you have the right to lodge a complaint with the Information Commissioner’s Office.
Policy Changes
KDS Tools Ltd
If you have any questions or comments about this Privacy Notice please KDS Tools Ltd Data Protection
This document covers how KDS Tools Ltd collects, uses, discloses, transfers and stores your personally identifiable data.
Who is the Registered Data Controller?
KDS Tools Ltd. West Burrowfields, Welwyn Garden City, Herts. AL7 4TW
Hereafter referred to as the "KDS Tools Ltd".
The Data Controller’s Representative
The KDS Tools Data Protection Officer acts as the Data Controller’s Representative.
What we Offer
The supply of Garage Equipment & Diagnostic Tools.
The Purposes for Processing your Personally Identifiable Data
KDS Tools Ltd is committed to protecting your personal identifiable data. This Privacy Notice, including the use of cookies relates, to its use of personal information it collects from you via:
- Any company related website that links to this Privacy Notice
- Telephone
- Social media
- Mobile devices
- Wi–Fi access points
Information which may be collected from You
KDS Tools Ltd collects your personal identifiable information in order to provide a better service to you. The information you give is stored with your account. Information about the services that you use and how you use them is also collected. When using KDS Tools Ltd website, information from cookies is used to improve your customer experience, including customised search results, spam and malware detection. KDS Tools Ltd may also collect device-specific information (such as your location and mobile telephone number) and log-in frequency information.
Categories of Personally Identifiable Data that are Processed Types/classes of information processed include:
- Personal identifiable details - e.g. name, address, email, telephone number
- Goods and services
- Inquiries, compliments and complaints
Links to other websites
V related websites contain hyperlinks to websites operated by third parties who have their own privacy policies and related cookies. KDS Tools Ltd does not accept liability for the privacy practices of these third parties.
KDS Tools Ltd is committed to protecting the personally identifiable data you provide. When you share your information with KDS Tools Ltd there is a legal obligation for it to only use your data in line with data regulations.
Social Media
KDS Tools Ltd websites contain links and sharing buttons to third party social media websites e.g. Facebook and Twitter. These third parties may in turn serve you cookies.
KDS Tools Ltd is not responsible for the placement of these cookies. Please check the data privacy policy for the respective third party social media website for more information.
When you make contact with KDS Tools Ltd via social media channels certain personal data may be shared with KDS Tools Ltd about your online activities such as gender, interests and marital status depending on your profile settings. KDS Tools Ltd is not responsible for the personal information you share on your social media profiles and you are encouraged to familiarise yourself with the privacy settings of these sites.
Maintenance of Website
KDS Tools Ltd uses a third party service to help maintain the security and performance of its websites. To do this it processes the IP addresses of website visitors.
Online Reporting – Google Analytics
KDS Tools Ltd uses Google Analytics, a web analysis service from Google Inc. to collect information about how visitors use the websites. Google Analytics employs cookies that are stored on your computer in order to facilitate the analysis of your use of the websites. This in turn enables KDS Tools Ltd to make improvements to the websites based on your browsing activity. The information generated by these cookies is transmitted to Google’s location in the US and stored there. This information includes pages visited, frequency of visits and where visits have come to the site from. The cookies collect information in an anonymous format and also store the IP address of your computer which may be used to provide an approximate location of the visitor. For more information on the specific cookies placed on your device to facilitate the use of Google Analytics and what each individual cookie does, please view the Cookie Policy.
Online Advertising – Google Adwords
KDS Tools Ltd uses Google Adwords, an online advertising/remarketing tool from Google Inc. to place ads in Google search results and other websites which you may find of interest. To help KDS Tools Ltd track sales and other conversions from our advertisements, KDS Tools Ltd uses the conversion tracking feature provided by Google Adwords which places a cookie on your device when you click on one of the advertisements. KDS Tools Ltd is not responsible for the placement of these cookies. Google uses the information obtained from conversion cookies to compile statistics including the number of users who clicked on the ad and the pages then accessed by each user. Conversion cookies are only active for 30 days and cannot be used to identify any personal information.
Cookies
Use of Cookies on KDS Tools Ltd Websites
Cookies are small data files which are placed on the browser or hard drive of your computer. Cookies distinguish you from other users. This helps to provide you with a good experience when you browse the websites and also allows KDS Tools Ltd to improve its websites. It is important to appreciate that the service may not function properly if these cookies are disabled.
Persistent Cookies
KDS Tools Ltd uses persistent cookies on its websites to remember your account number which can then be automatically completed for you when you access the site. KDS Tools Ltd uses persistent cookies on its websites to store your browser settings for future visits. These are held for 1 year.
Session Cookies
Session cookies are used to identify your requests whilst you are logged into the website. This allows KDS Tools Ltd to provide functionality relevant to your login and improve your website experience.
KDS Tools Ltd uses session cookies throughout its websites which are essential to booking systems. Session cookies are used which store information related to your order to enable KDS Tools Ltd to assist you if you have a problem with your bookings.
Use of Cookies
KDS Tools Ltd uses the information obtained from your use of Cookies for the following purposes:
- To pre-populate your username on login pages
- To assist and enhance your navigation through the websites
- Process, manage and account for transactions made on the websites
- Assist you with booking problems
You may refuse to accept cookies. It may be possible to do this by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all Cookies “using the sliding selector. Search via the "Help" function may provide other options.
Deleting Cookies
You can delete cookies already stored on your computer, for example: in Internet Explorer you manually delete the Cookie file. Search via the “Help” function for other methods of deleting cookies.
IP Addresses
An "IP Address" (a number that is automatically assigned to the computer that you are using by your Internet Service Provider) may be identified and logged automatically in KDS Tools Ltd server log files whenever you access the services, along with the time of the visit and the page(s) that were visited. KDS Tools Ltd uses IP Addresses for purposes such as calculating usage levels of the services, helping diagnose server problems and administrating its services.
KDS Tools Ltd
Use of Information
MK Diagnostics processes your personal identifiable information:
- For service administration purposes, carrying out its obligations arising from any contracts entered into by you and it and provide you with the information, products and services that you request from it
- To provide you with information about other goods and services it offers that are similar to those that you have already purposed or inquired about
- To notify you about changes to its services
- To ensure that content of its site is presented in the most effective manner for you
- To administer its site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
- To measure and understand the effectiveness of advertising it serves to you and others
Anonymous and Aggregate Information KDS Tools Ltd
- may aggregate personal identifiable information so it does not personally identify you (“pseudonymous data”). For example, it may aggregate personal identifiable information to analyse the percentage of customers have a particular post code.
- may remove personal identifiable information to create anonymous data.
- uses anonymous and aggregated information for historical, statistical, or business planning purposes.
Marketing Purposes: KDS Tools Ltd will only contact you for marketing purposes where you have given consent to do so. KDS Tools Ltd may personalise the message content based upon information you have previously provided and your use of any linked websites.
Social Media: Social Media communications such as: Facebook, Google, Instagram, Snapchat, Twitter etc. will be responded to based upon the information you have previously provided.
Transactional: KDS Tools Ltd will communicate with you in order to complete any transactional commitments.
Circumstances when KDS Tools Ltd may Release Your Information to Others
KDS Tools Ltd does not share your personal identifiable information with organisations outside contractual requirements unless one of the following applies:
- It is necessary to comply with data protection laws
- Your consent has been obtained and can be evidenced
- A legal requirement exists e.g. to meet a legal obligation or enforceable government request, detect and prevent or address fraud
- Responding to matters of personal or public safety
- Debit collection and tracing agencies
- Central government
- Police forces and security organisations
All your personal identifiable data is processed by our staff in the UK, on secure, encrypted software. No third parties have access to your data unless there is a lawful basis to do so.
Duration for which KDS Tools Ltd will keep your Personal Identifiable Data
KDS Tools Ltd holds your personal identifiable data on its systems for as long as is necessary relevant to the transactional, tax and legal obligations and marketing interests consented by you.
Specific details of KDS Tools Ltd Data Retention Policy can be obtained from KDS Tools Ltd data Protection Officer.
Data Security
KDS Tools Ltd protects your personal identifiable data from unauthorised access, disclosure or amendments that it holds, including:
- Use of encryption
- Secure storage locations
- Regular review of data storage and processing practices including physical safety procedures to guard against unlawful access
Unfortunately, the transmission of information via the internet is not completely secure. Although KDS Tools Ltd does its best to protect your personal data, it cannot guarantee the security of your data whilst it is transmitted to its site; any transmission is at your own risk. Once in receipt of your information, KDS Tools Ltd will use procedures and security measures to prevent unauthorised access.
Your Rights
You have the right to obtain a copy of your personal identifiable data that is processed by KDS Tools Ltd and know the reasons why it processes your data. Upon receipt of a written request made to KDS Tools Ltd Data Protection Officer can normally expect a response within one month of the requested data. (Should there be a requirement for an extension of the original one month limit you will be written to with the reasons for any delay). Please note confirmation of a requester’s identity will be essential prior to any release of data being authorised.
If KDS Tools Ltd holds personal identifiable data about you, it will:
- Provide a description of the data held
- Inform you why the data is being held
- Inform you who the data; is disclosed to
- Provide a copy of the data in a machine readable format (or hard copy)
The Right to Rectification
You have the right to have any inaccuracies in your personal identifiable data which is stored and processed by KDS Tools Ltd to be rectified.
The Right to be Forgotten
Under certain circumstances you may request that personal identifiable data is erased.
The Right to Restriction of Processing
Under certain specific circumstances you may have the right to prevent the processing of some personal identifiable data.
The Right to Notification
Under certain circumstances, KDS Tools Ltd has a duty to ensure you are notified of how any intended change of processing of your data may take place which differs to that which you consented for.
The Right to Data Portability
Under certain circumstance you have the right to see and have transferred your personal identifiable data in a commonly used and machine-readable format to another Data Controller.
The Right to Appropriate Decision Making
You have the right not to have decisions made solely from automated processing. In the event that automated processing is used, please contact KDS Tools Ltd Data Protection Officer to obtain an explanation from for the outcome of any automated processing.
Consent
KDS Tools Ltd asks for your consent as a way of ensuring that the personal identifiable data is processed on your behalf lawfully and you are marketed to appropriately. You have the right to withdraw consent at any time.
Consent to this Privacy Notice is implicit in your use of KDS Tools Ltd products and services.
Complaints
You have the right to lodge a complaint regarding the use of your personal identifiable data. In the initial instance please email KDS Tools Ltd Data Protection Officer who will investigate the matter and keep you informed of the investigation progress.
If you are not satisfied with the outcome of the internal investigation you have the right to lodge a complaint with the Information Commissioner’s Office.
Policy Changes
KDS Tools Ltd
- reserves the right to amend this Privacy Notice at any time
- will post any revised Privacy Notice on its websites
If you have any questions or comments about this Privacy Notice please KDS Tools Ltd Data Protection
